Our AIR MILES program helped us save a major account and has already paid for itself!
So far, we have been impressed with the AIR MILES® Reward Program, and we believe it gives us an edge in the market place. The dealers who are on board are loving it.
I’d say, since starting the Program, 20% of our customers have chosen us over the competitor, and also made the decision on their purchase more quickly, and with greater confidence.
At a recent trade show, we sold eight units compared to our usual one or two. It was our best Friday morning at a trade show, ever.
Not only are we the top RE/MAX Team in Burlington / Hamilton, but we are also proud to say that we are the only real estate agents in those regions who can offer AIR MILES®. This sets us apart from the competition.
The AIR MILES® Reward Program has been a great success and our team is motivated to leverage the brand to engage with our customers further, increase their spend and reward them for their loyalty.
In the past, we experimented with in-house loyalty programs, that were essentially discount programs. They ended up benefiting the customer, but not us. But, offering Miles allows us to retain more of our current customers and attract new ones as well.
The AIR MILES® Reward Program is an amazing addition to our business! The program has proven to support our business goals, help to acquire new customers and has kept our brand top of mind with our loyal customers.